To help create comfortable, reliable stays for guests, we ask all Hosts to meet these requirements for each of their listings:
- Be responsive: Keep your response rate high by replying to inquiries and trip requests within 24 hours
- Accept trip requests: Make guests feel welcome by accepting requests whenever you’re available
- Avoid canceling on guests: Take cancellations seriously and try to avoid them—they’re a huge inconvenience
- Maintain a high overall rating: Guests expect a consistent level of quality, no matter where they book
By comparing your performance to that of all Travel Nurse Houses hosts as a whole, you can see how you’re doing in each of these areas. Locations that frequently perform below average may face consequences.
Essential Amenities
We implore you to furnish all of your locations with necessities. These are things like toilet paper, towels, linens, pillows, and hand and body soap that visitors think are crucial for a nice stay.